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WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. My paintings are normally heavy since they are painted on wood (masonite or plywood) therefore shipping cost are more expensive but I will cap them at $30 US for ground shipping
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
I want you to be happy with your purchase. You can return your purchase within 30 days for a full refund. I do my utmost to ensure that your prints are packaged carefully and arrive safely at their destination.If your prints arrive damaged, please keep all packaging and contact info@waylantucker.com with your order number for further instructions.
CAN I CANCEL MY ORDER?
Yes, please contact info@waylantucker.com as soon as possible if you need to cancel your order. If the print or painting has already been shipped, your refund will be processed as soon as it is returned.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email info@waylantucker.com
WHO TO CONTACT?
You can reach out at any time by email at info@waylantucker.com
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow me on our social media pages as I am posting regularly when new work is added!